Free shipping in NL, BE and DE – worldwide delivery

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Free shipping in the Netherlands, Belgium and Germany

Orders to the Netherlands, Belgium and Germany are delivered free of charge, with no minimum order value. We also ship worldwide, so wherever you sleep, our 100% organic bamboo bedding reaches your door. Order on a business day and your parcel leaves our warehouse in Den Helder that same working day.

Shipping costs and delivery times

Within the Netherlands and Belgium your parcel is normally with you one to two business days after dispatch, and in Germany two to three business days. Delivery to these three countries is always free, whether you order a single pillowcase or a complete bedding set.

For every other destination the shipping cost depends on the country and the weight of your order. The exact amount is calculated in the checkout and shown to you in full before you pay, so there is never a surprise afterwards. Delivery times outside the Benelux and Germany vary by carrier and by country; the estimate for your address appears together with the shipping cost at checkout. For deliveries outside the European Union, import duties or local taxes may be charged on arrival by your national customs authority. These are not included in our prices and are payable by the recipient.

When your order leaves our warehouse

Every order placed on a business day is picked, packed and handed over to our carrier that same working day. Orders placed during the weekend or on a public holiday go out on the next business day. As soon as your parcel is on its way you receive a track and trace code by email, so you can follow the delivery step by step. If your tracking has not moved for two days, simply get in touch with us and we will chase it for you.

More than 100,000 people already sleep under Boomba Bamboo, and our customers rate us 9.6 out of 10 across 1,100 independent reviews. All our bedding carries OEKO-TEX® Standard 100, ECOCERT and Organic 100 certification.

RETURNS and exchanges

Choosing bedding online is a matter of trust, so we keep returns straightforward. You have 30 days from the day you receive your order to send it back, without giving a reason. The product should be unused and returned in its original packaging, with the label still attached. Once your return has arrived and been inspected, we refund the full purchase amount within 14 days, using the same payment method you originally used.

Returning an order works like this:

  1. Email us at info@boomba-bamboo.com with your order number and the items you wish to return or exchange.
  2. We reply with the return instructions, the return address and the shipping costs that apply to your country, usually the same working day.
  3. Pack the items in their original packaging and send the parcel to the address we provide.
  4. Keep your proof of postage until the refund has been processed.

Would you rather swap a colour or a size than get your money back? Tell us in the same email which item you would like instead and we reserve it for you straight away, so you are not left waiting while stock moves. Browse the full range first in our colour overview, or go directly to duvet covers, fitted sheets, pillowcases, duvets and pillows.

Damaged, incomplete or incorrect deliveries

If something arrives damaged, or if you have received the wrong item, let us know within seven days of delivery and add a photo of the product and the packaging. We arrange a replacement or a refund at our own expense, and we never ask you to return a damaged item before the replacement is on its way. Your rights under the statutory 14 day cooling-off period remain unaffected and are set out in full in our terms and conditions.

Still have a question about your delivery?

Our customer service team answers by email on the same working day and is available by phone during office hours. Have a look at our frequently asked questions for answers on sizes, washing and certification, or contact us directly. Ordering larger volumes for a hotel, a bed and breakfast or a retail store? Our wholesale portal has its own delivery terms, and you can also apply to become a reseller.

RECOMMENDED PRODUCTS

Bamboo duvet cover and pillowcases in cream on a made bed in a bright bedroom, angled view
Children's Bamboo Duvet Cover 70x100 – Tuck-in Strip

400 TC organic bamboo — ECOCERT certified

Continuous tuck-in flap — stays in place with active sleepers

OEKO-TEX® tested — safe for sensitive children’s skin

From
€64.00
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Bamboo duvet cover and pillowcases in Sky Blue (light blue) on a made bed in a bright bedroom, angled view
Bamboo Duvet Cover 140x200 – Sky Blue – Button Closure

400 TC bamboo — equivalent to 1,200 TC cotton

Continuous tuck-in flap holds the duvet in place all night

OEKO-TEX®, ECOCERT & Organic 100 certified

From
€89.00
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Close-up of a bamboo fitted sheet in Space Blue (dark blue) with matching pillowcases on a bed
Bamboo Fitted Sheet 80x200 – Space Blue

400 TC bamboo — equivalent to 1,200 TC cotton

Pocket depth up to 30 cm with elastic all around

Hypoallergenic, breathable & OEKO-TEX® certified

From
€42.00
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Two bamboo pillowcases in Soft Taupe (taupe) side by side on a bed
Bamboo Pillowcases 40x80 – Cuddle Pink (set of 2)

Set of 2 pillowcases — 400 TC bamboo

Smoother than cotton — kinder to skin & hair

OEKO-TEX®, ECOCERT & Organic 100 certified

From
€32.00
VIEW PRODUCT

VIEW ALL PRODUCTS

SEE OUR FREQUENTLY ASKED QUESTIONS HERE.

ALL FREQUENTLY ASKED QUESTIONS

Button closure or tuck-in strip: what is the difference?

The difference is how the foot end of the cover is finished. A button closure has flat bamboo buttons and the cover lies loosely on top of the bed. A tuck-in strip is a continuous panel of fabric of about 50 cm at the foot end that you tuck under the mattress, so the duvet stays put and your feet stay out of the draught. Read more in our article tuck-in strip or button closure?

Do you offer dropshipping?

Yes, we offer dropshipping for every country. You sell our bedding and we ship it directly to your customer, so you do not need to hold any stock yourself. Email info@boomba-bamboo.com to ask about the options for your business.

How does the recipient use a gift card?

The recipient enters the code from the PDF in the gift card or discount code field at checkout, and the amount is deducted from the order total. Any credit left over stays on the gift card for a next order. Several gift cards can be used on one order by entering the codes one after the other.

Do I receive an order confirmation and how can I check it?

Yes, immediately after ordering you'll receive an email with order number, order details and total. Save this for your records. You can also see your order in your customer account (if you ordered as a registered user).

Which size fits a UK single, double, king or super king bed?

Our sizes are European and given in centimetres. A UK single (90 x 190 cm) takes our 90 x 200 cm fitted sheet, a UK double (135 x 190 cm) our 140 x 200 cm, a UK king (150 x 200 cm) our 160 x 200 cm and a UK super king (180 x 200 cm) our 180 x 200 cm. The deep pocket and the elastic all the way round take up the extra length. Every size, with UK names alongside, is in our bedding size guide.

NEWSLETTER

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The Boomba Bamboo collection includes 100% organic bamboo duvets, pillows, duvet covers, pillowcases and fitted sheets. In addition, the collection is suitable for everyone due to the natural material. Also for people with sensitive skin.

 
 
 

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Het Arsenaal 43
1781 XR Den Helder

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079-2340221
E-mail:
info@boomba-bamboo.com

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